Claims Management

MPM’s proactive claims philosophy continues to speak for itself. When a claim is made against an MPM insured, our claims management deploys coordinated expert resources to build an effective defense. The team executes a three-step process to expedite the claims course of action:

#1: Immediately assemble all factual and relevant evidence.

#2: Determine the insureds liability, if any

#3: Resolve the claim based on the facts.

True to our unique outsourced business model, MPM searches far and wide to identify the best attorneys and experts who have a superior record of success in defending like cases. We engage only the best of the best to preserve and protect the reputation of the physicians we insure. This aggressive approach has led to remarkable results. MPM closes claims 3x faster than the state average.* Additionally, since MPM’s founding in 2003 through December 31, 2009, MPM closed 87% of all claims received since inception. Of those, more that 80% were closed with no indemnity payment. Of the claims closed with indemnity, MPM’s average payment was 31% less than the state’s average.*

To learn more about claims management, please contact Jodi Sease, RN at 314.587.8087 or Jodi@mpmins.com

*State average includes MPM data.

Click here to download a flier about MPM’s Claims Management results from the 2009 Annual Report.